FAQ

FREQUENTLY ASKED QUESTIONS

 

 

WHEN WILL MY ORDER BE SHIPPED?

 

All orders are shipped within 24 hours of placing the order. You’ll receive an email with tracking information when your order ships.

 

THE ITEM I ORDERED DOESN'T FIT. CAN I RETURN IT?

 

We accept returns for any reason. Please visit the Return Policy page for more information on returning an item.

 

I RECEIVED THE WRONG PRODUCT. WHAT SHOULD I DO?

 

If you feel that you have received the wrong product, please contact Customer Service within 72 hours of receiving the product.

AN ITEM IS MISSING FROM MY ORDER. WHAT SHOULD I DO?

 

It is possible that your order was shipped in multiple packages. If so, the missing item may simply be in a package that has not yet been delivered. Check your email for shipment confirmation and tracking details. If all of your shipments have been delivered and you are still missing an item, please contact us for assistance.

HOW DO I CONTACT TAILOR VINTAGE?

 

Visit our Contact Us page for our contact information and hours of operation.